cable technician

cable technician to installation, maintenance, and repair of cable TV and Internet systems for home and office customers. cable technicians are responsible for installing internet and USB data systems for home television, home access, and other cable equipment. Those tasks may include digging and replacing underground cables, working on skates, installing equipment, and fixing USB system problems.

To be successful as an internet operator, you must have knowledge of electrical systems, home systems, and USB technology. Should work in a tight space, on the floor, and communicate with customers in a friendly way. Ultimately, a high-end internet user will provide better, higher-quality service according to the company’s specifications.

Services of cable technician:

• Installation, maintenance, and repair of cable equipment.
• Repair of USB system available.
• Test installed cables or move according to company specifications.
• Locate and remove the USB cable.
• Installation of television, guides, and internet equipment.
• Wired not the balance sheet.
• Installation of USB brackets such as J hooks, cable holders, and internal channels.
• Repair of columns and cable towers.
• Make sure all cables are properly connected and connected in a secure manner.
• Fill out forms such as newsletter, registration, vehicle inspection report, and work schedule.

how to become a data center technician

data center technician job description:

Trained data center professionals and intelligent professionals provide a wide range of services for the operation of computer data servers and hardware networks. These are the first security measures to protect your valuable company information. Most data managers are active, but they do not work the usual 9-5 shifts, but work 8-12 shifts at night on weekends and holidays. They often work in a noisy room in an office, engine, or home. Computer professionals should be prepared to receive emergency calls 24 hours a day, as data support is essential for the core business of any business.

how to become a data center technician?

If you are interested in becoming a computer scientist, the first factor to consider is your education. We found that 32.7% of data center technicians have a degree. In terms of the university level, we found that 5.6% of data center technicians have a master's degree. Although some data center employees have a college degree, they can only have a high school diploma or GED.

Choosing the right key is always important when considering how to become a data center technician. After researching the leading brands of the data center, we found that they usually have a high level of information technology or business education. Other degrees commonly seen in the curriculum of data technicians are degrees in science or computer information systems.

Experience and other services could help you become an accountant. Obviously, most data center technicians need experience and technical work. Today, the majority of Internet data center users have previous work experience in technical support or computer work.

ccnp collaboration salary

 VOIP CCNP provides integrated training. We provide valuable training for individuals and professionals. In India, we are becoming one of the best training institutes of the CCNP industry. We also do telephony training and Skype video for CCNP interaction. We have a training team assisted by a live teacher who teaches online teaching, personal training, telegrams, and video tutorials, as well as online certification shoes.

Because Cisco Partner Technology has developed these solutions to design, implement, configure, and deploy it in the best possible way. The CCNP Collaboration license represents the conversion of video and audio that is currently ongoing and based on and reflects the knowledge and expertise that colleagues will seek today.

The CCNP review and study plan were redesigned to include speech and video content as Cisco technology advanced. This document provides an overview of the removed content as well as the content of the CCNP Voice added to the CCNP interaction.

Listing in Cisco Internet Partner Engineering Services As an engineer, your primary responsibility is to provide clients with configuration, analysis, and support services. This position is followed by professional engineers and engineers with a lot of independence.

Under the supervision of government employees, the voice specialist is responsible for the day-to-day monitoring and decision-making of customers' telephone and Internet telephones at the Cisco level.

The ccnp collaboration salary $ 41,022 and reached $ 133,590 as their length of service increased. Those with at least one year of experience reduce their wages on average, while those with less than one year receive lower wages than average. Obviously, their pay has increased over the years. It is more likely that the nature of the job sought by the job seeker can be determined by wages.

unified communications jobs

unified communications jobs  Description:

Unified communications systems utilize software to merge presence technologies, voicemail, e-mail, and phone networks into a single system. This supports and enhances internal relationships. Many companies, including Nortel, Microsoft, and Cisco, sell compatible communications systems.

As more and more companies recognize an integrated communications system that improves the industry, the increase in technical support, maintenance, and installation will increase. In addition, due to the increasing demand for communications professionals, the salaries of these professionals will also increase, despite the monthly salaries paid in other IT sectors.

Responsibilities:

• Set up, configure, manage, and monitor integrated communication systems.
• Define, configure, and set up IP addresses.
• Installs related technologies and services like Verizon Centrex, jar, PRI / ISDN, SIP box, IP switch, switch, DNS, DHCP, TCP / IP, Ethernet connection.
• Gather information to evaluate UC's performance to identify user needs and requirements.
• Review system and equipment upgrade and installation UC systems and recommend the appropriate update.
• Helps to test the success of new projects through the UC platform.
• Work with other IT services and university staff to integrate UC systems and other qualified IT services on campus (eg e-mail, telephone management system ...)
• Supports UC / voice requests; solves problems and finds solutions to UC / audio problems.
• Keeps documents accurate and up to date.
• Performs assigned tasks.

cloud architect salary

Cloud Architect manages cloud movement in enterprise environments and cloud environments. it plays an important role in the management of all cloud systems, including network systems, servers, storage and management systems.

A mature person should have a good knowledge of mobile systems and technologies and experience in designing and delivering applications to the cloud. To share your knowledge effectively, you need to have the right attitude and good communication.

Responsibilities:

• Create a secure cloud system and manage the integration process.
• Scanning cloud applications, software and software.
• Develop and plan a cloud system.
• Work closely with IT security to monitor privacy in corporate clouds.
• Believe professional words and they are paved the way.
• Provide instructions on how to transfer equipment, including cloud applications.
• Develop a building construction program to meet your business needs.

Requirements:

• Graduate in Applied Science, Applied Sciences, Applied Sciences or relevant field
• More than 3-5 years of experience producing, deploying and supporting cloud-based solutions.
• The right attitude and determination for good work.
• Good knowledge of cloud computing and computer development right now.
• Effective communication (written and oral) to create complex cloud reports for IT and other IT partners.

cloud architect salary:

An entry-level Cloud Solutions Architect with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of ₹385,371 based on 23 salaries.at the start of work with 1 to 4 years of experience earning a monthly salary of $ 550,000 for a budget 53 A architect with 5-9 years of experience in the cloud earns a full salary of $ 1,220,838 with a salary of 44 months. The architect for the cloud solutions solution aged 10 to 19 received a monthly salary of $ 2,247,401 for a salary of 106 months. At the end of their career (over 20 years ), employees receive approximately $ 3,974,843.

what does a cloud architect do

what does a cloud architect do:

Cloud Architect manages cloud movement in enterprise environments and cloud environments. it plays an important role in the management of all cloud systems, including network systems, servers, storage and management systems.

A mature person should have a good knowledge of mobile systems and technologies and experience in designing and delivering applications to the cloud. To share your knowledge effectively, you need to have the right attitude and good communication.

Responsibilities:

• Create a secure cloud system and manage the integration process.
• Scanning cloud applications, software and software.
• Develop and plan a cloud system.
• Work closely with IT security to monitor privacy in corporate clouds.
• Believe professional words and they are paved the way.
• Provide instructions on how to transfer equipment, including cloud applications.
• Develop a building construction program to meet your business needs.

Requirements:

• Graduate in Applied Science, Applied Sciences, Applied Sciences or relevant field
• More than 3-5 years of experience producing, deploying and supporting cloud-based solutions.
• The right attitude and determination for good work.
• Good knowledge of cloud computing and computer development right now.
• Effective communication (written and oral) to create complex cloud reports for IT and other IT partners.

operations consultant salary

Businesses are self-employed, and they negotiate with a number of companies to improve business performance and productivity as well as reduce costs. They can be used in a business department or company in many areas. Management managers perform their duties as consultants, advocates and legislators. Because they are considered professionals in their chosen field, this position requires many years of experience. Managers with analytical ideas and effective problem solving will emerge as business leaders.

The role and responsibilities of a operations consultant:

Professional consultants play an important role in ensuring that the best company performance can be achieved. Some of his projects are:

Drive Operational Excellence:

The performance consultant determines the speed, guiding the team’s efforts to ensure and use appropriate procedures. Decisions and suggestions are made even when the department has a work problem.

Client Engagement:

Communication with internal and external customers is essential to identify current systems and teach best practices and improvements part of the job of a business consultant.

Project management:

Assisting in the design, planning and implementation of innovative work processes, project managers play an important role in the development of the project from start to finish.

Maintain Strong Industry Knowledge:

Continuing to identify existing systems, prices and innovative technologies at facilities will help operators to analyze and validate innovative systems.

Team leader:

As a team leader, project consultants oversee the work of the team, where they provide the necessary guidance and advice, as well as the feedback needed for leadership. They also help the team when the new system is new.

The average operations consultant salary is £ 50,000 a year, or 0.6 to 25.64 per hour. Entry status starts at 19,500 to 19,500 per year, while most employees are up to £ 80,000 per year.

it security consultant

Risk management is at the core of the Security consultant position. At a time when data corruption is ongoing and putting critical information at risk, security officials will be responsible for making sure this does not happen to your company or your customer. As computer experts, security professionals often work with the latest technologies.

IT Security Consultant jobs Duties and Responsibilities:

The role of safety consultant varies from company to industry, but based on field research, these are some common tasks:

Check safety:

Whether you focus on internal security or work to provide external security services, security providers will be responsible for identifying, creating and implementing security solutions that meet those needs. sales. Counselors protect confidential and important information but they should do so appropriately.

sales:

A safety consultant can help sales team find new customers. The safety officer will teach new customers about the security the company offers.

Threat analysis:

In a world where data is most important, the security service provider must identify important threats to better protect your business. Security threats that detect these threats can cover a variety of systems, including email, databases, and Web sites.

Report:

People who trust security agencies to store their information in a secure environment need regular updates. To reassure clients about information security, these consultants report their efforts.

Encryption control:

The safety manager is responsible for the supervision and implementation of the company's management equipment. One of the best ways to store confidential information is encryption, which makes it impossible for thieves to use it for their own purposes.

cyber security consultant

cyber security consultant help companies identify current threats that may affect their business / technology environment and identify potential risks from cyber security issues, hacker attacks, security (logical and meat), etc.

What kind of threats?

There are many threats related to information security, such as corridors, unwanted workers, competitors, natural disasters, etc. All of these things can affect the integrity, accessibility and confidentiality of information.

cyber security consultants will learn how to identify information security issues in the industry through technical analysis such as AV or logon scans, malware, threat analysis and system use to identify all the basics of information technology and of course they must know different ways to increase security to provide advice based on best policy.

IT consultants review software, computer systems and networks for weaknesses in design and then implement the best security solutions to meet the needs of the organization. They act as attackers and victims and ask them to identify and use their weaknesses.The rest of the IT security team was the first criminals to decide to take the job after seeing for themselves that the fast-growing industry was under threat.

Cyber attacks causes huge time and money every year. For example, millions of dollars will be lost in a few minutes when runners enter the network of credit card companies. Military intelligence can be critical if it is accessed incorrectly. Even small companies should protect their brand by storing their customer data.

IT security managers help prevent attacks by using experience and knowledge of databases, networks, hardware, firewalls and encryption

IT consultants recognize and protect against all network weaknesses and recommend hardware and software updates. They perform technical tests, such as AV or malware scanning, and monitor any level of technology where information is at risk.

So an IT security consultant is educated and has extensive experience in networking, databases, programming, encryption, firewalls and possibly many other areas.

help desk support job descriptions

help desk support job descriptions:

A Help desk support specialists is a reference person who provides technical assistance and support for computer systems, hardware and software. Their job is to answer questions and deal with system and user problems in a timely and professional manner. The customer service department works with the IT team and communicates frequently with system and computer users throughout the company. The helpdesk staff will train users to learn the basics of systems and computers. Understanding and maintaining day-to-day system performance, the ability to troubleshoot customer problems and the built-in ability to track and trace are important aspects of the daily operation of the help desk.

The daily tasks of the support team vary according to the needs of the user or system on a particular day. Customer service can arrange updates, upgrades, and maintenance tasks, but there's always an unexpected problem on any given day. This means that many service department employees act as the first point of contact when a user encounters a hardware, software, or system problem. Many teams work on ticket systems, so each member of the service desk has to complete and close daily various ticket and maintenance tasks. Although their role is more of a technical nature, it is important that customer service professionals have the tolerance and patience, with strong communication skills, to facilitate frustrated users. For many supervised projects, customer service is usually responsible for:

• Monitor and respond quickly to incoming requests relate to IT issues.
• Maintain computer systems and act as support if any system goes down.
• Responsible for PC’s, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc).
• Maintain user PCs, including upgrades and configuration as needed.
• Assist with onboarding of new users.
• Keep inventory of all equipment, software, and license users.
• Install, configure, and upgrade PC software.

end user support

end user support technician  perform an integral role for computer software development firms, network systems vendors, software training companies, software and hardware manufacturers.  Customer support professionals take the initiative when problems or customer responsibilities arise with products and applications. They answer phone questions, support emails and hold self-help meetings. Supporting workers support a combination of technical and human resources. Like the decision, having a conversation about how you help others is important.

End User Support Responsibilities and Duties:

• Set up and fix user feedback for negative feedback, reporting, and document management systems.
• Train and support end-user support chairs.
• Gather additional requirements and provide active end-user support.
• Find and create online text documents as needed.
• Try the application development process.
• Participate in customer conversations as needed for system conversations.
• Help with telephone assistance with the SAETRS system.
• Maintains and improves training and support files.
• Research, record and organize customer calls about Ministry of the Interior contacts and customer calls.
• It organizes the access of new employees and creates systems as well as support groups.
• Provides feedback to management and other members on change management processes.
• Train new customers with the company's support and management system.
• Enter the new user ID and keep the space free.
• You can customize printers, applications, and e-mail formats.
• Enable quick user setup and keep your workspace active.

user support specialist

End user support specialist perform an integral role for computer software development firms, network systems vendors, software training companies, software and hardware manufacturers.  Customer support professionals take the initiative when problems or customer responsibilities arise with products and applications. They answer phone questions, support emails and hold self-help meetings. Supporting workers support a combination of technical and human resources. Like the decision, having a conversation about how you help others is important.

End User Support Responsibilities and Duties:

• Set up and fix user feedback for negative feedback, reporting, and document management systems.
• Train and support end-user support chairs.
• Gather additional requirements and provide active end-user support.
• Find and create online text documents as needed.
• Try the application development process.
• Participate in customer conversations as needed for system conversations.
• Help with telephone assistance with the SAETRS system.
• Maintains and improves training and support files.
• Research, record and organize customer calls about Ministry of the Interior contacts and customer calls.
• It organizes the access of new employees and creates systems as well as support groups.
• Provides feedback to management and other members on change management processes.
• Train new customers with the company's support and management system.
• Enter the new user ID and keep the space free.
• You can customize printers, applications, and e-mail formats.
• Enable quick user setup and keep your workspace active.

difference between cse and software engineering

difference between cse and software engineering:

Software design is an application of engineering and hardware standards and computer software, usually to solve real problems. Computer science is the application of scientific principles to computer software. CS is larger and larger than that and is used in a conventional way and not in a conventional way.

CSE:

Skills required by computer technology are about standards. Working hard in computer science on topics such as math, physics and computer programming. Since many talents are based on concepts, computers can be put to different tasks.

While information science has a general statement, two chapters related to computer science are useful in theory. IT specialists use computers to solve global data problems, usually through sophisticated data analysis or machine learning. Google may require some understanding because of the useful results of the statistics.

computer science with an emphasis on education; according to the traditional opinion of scientists. This gap is trying to increase understanding of computer systems and make them successful in the field of computer. These scientists often use technology as intelligence.

Software Engineer:

The skills needed to design software are more valuable. In the engineering sector, there is more pressure to apply hardware-related information to software development. Insights are needed into topics such as mathematics, mechanical engineering and engineering principles. This project focuses on software design, analysis and reliability to solve problems.

Software developers need to learn how to use different programming languages ​​like Java, JavaScript, SQL, C ++ and Python. JavaScript is required for advanced web pages. Software engineers use SQL to manage data. Python and C ++ are objective and can be used with any operating system. These languages ​​are useful tools in the field of software production.

Problem solving is a very important skill for both parties. Whether you are running a program or developing software, you need to be able to diagnose a problem and create a system to solve it. There are many problems in both cases, so attention and detail are also very important.

computer science or information technology

computer science or information technology:

Many people do not know the difference because they are both related to computers and information. Of course, these are two different regions, each offering different services and different job opportunities. Here is a description of CS and information technologies and their differences.

What is information technology?

Information technology related to collection, retrieval, access, registration and data system. The IT professional needs to be updated with the latest applications and technologies such as server software and various systems. If your computer or operating system does not work properly, consult an IT professional. Students in IT programs will also receive information about CS.

What is computer science?

Computers are an area of ​​interest to computer programming algorithms. I study IT and spend a lot of time studying computer science and math individually. If the goal of the software company is to develop new software, it is up to the CS user not only to open the program but also to ensure that it works well and does what it means. Computer scientists use computer systems and algorithms to tell you what to do.

Although information technology and information science can lead to similar projects, the difference between the two is significant. IT professionals should love setting up computer systems, using software, and maintaining networks and databases, while scientists should love math and software. In general, the relationship between information technology and the computer is very close and interdependent. The courses reflect a wide range of subjects and vary slightly depending on your choice. Salaries are relative, although  IT has hardly a face. BLS and many other technologies and business technologies are very complementary to information technology and information technology. In other words, in the analysis of I. T. information science, we can conclude that this is more marriage than competition between the two fields.

information technology vs computer science

information technology vs computer science:

Many people do not know the difference because they are both related to computers and information. Of course, these are two different regions, each offering different services and different job opportunities. Here is a description of CS and information technologies and their differences.

What is information technology?

Information technology related to collection, retrieval, access, registration and data system. The IT professional needs to be updated with the latest applications and technologies such as server software and various systems. If your computer or operating system does not work properly, consult an IT professional. Students in IT programs will also receive information about CS.

What is computer science?

Computers are an area of ​​interest to computer programming algorithms. I study IT and spend a lot of time studying computer science and math individually. If the goal of the software company is to develop new software, it is up to the CS user not only to open the program but also to ensure that it works well and does what it means. Computer scientists use computer systems and algorithms to tell you what to do.

Although information technology and information science can lead to similar projects, the difference between the two is significant. IT professionals should love setting up computer systems, using software, and maintaining networks and databases, while scientists should love math and software. In general, the relationship between information technology and the computer is very close and interdependent. The courses reflect a wide range of subjects and vary slightly depending on your choice. Salaries are relative, although  IT has hardly a face. BLS and many other technologies and business technologies are very complementary to information technology and information technology. In other words, in the analysis of I. T. information science, we can conclude that this is more marriage than competition between the two fields.

difference between cse and it

CSE is an engineering program in the computer science and knowledge department. CSE students receive information on the design, implementation, and management of hardware and software systems. The purpose of this CSE application is to design, develop, and configure computer components such as computers, supercomputers, robots, smartphones, network hardware, and embedded devices. There is a lot of CSE training in the engineering department.

IT in the Engineering branch consists of topics in relation to information management, namely database and data access. Informatics plays an important role in our modern way of life and covers all aspects of human life, from small companies to international companies; IT plays an important role in communications, hybrid management, data management, information system management as well as customer relationship management. It focuses on learning the use of computers and communications to manage, collect, store and disseminate information.

Let's look at the difference between cse and it in terms of performance.

Due to the need for organization and business in all institutions, the IT department is a growing industry today compared to the others and there is also a great demand for computer engineers where both go together. People often say that TI x CSE is a constant struggle.

This demand is very high in the IT sector, not only for engineers with IT and CSE experience, but also for other engineering departments.

Here are some features of a custom search engine:

• Software Developers
• Testing Engineer
• Project Manager-IT Software
• System Analyst
• Technical Support Engineer
• IT Technical Content Developer

Here are some IT services:

Software Developer

Testing Engineer

IT Coordinator

System Analyst

Applications Developer

IT Technical Content Developer

difference between cse and it

CSE is an engineering program in the computer science and knowledge department. CSE students receive information on the design, implementation, and management of hardware and software systems. The purpose of this CSE application is to design, develop, and configure computer components such as computers, supercomputers, robots, smartphones, network hardware, and embedded devices. There is a lot of CSE training in the engineering department.

IT in the Engineering branch consists of topics in relation to information management, namely database and data access. Informatics plays an important role in our modern way of life and covers all aspects of human life, from small companies to international companies; IT plays an important role in communications, hybrid management, data management, information system management as well as customer relationship management. It focuses on learning the use of computers and communications to manage, collect, store and disseminate information.

Let's look at the differences between CSE and IT in terms of performance.

Due to the need for organization and business in all institutions, the IT department is a growing industry today compared to the others and there is also a great demand for computer engineers where both go together. People often say that TI x CSE is a constant struggle.

This demand is very high in the IT sector, not only for engineers with IT and CSE experience, but also for other engineering departments.

Here are some features of a custom search engine:

• Software Developers
• Testing Engineer
• Project Manager-IT Software
• System Analyst
• Technical Support Engineer
• IT Technical Content Developer

Here are some IT services:

Software Developer

Testing Engineer

IT Coordinator

System Analyst

Applications Developer

IT Technical Content Developer

help desk technician responsibilities

it help desk role:

Responsible for technical support and assistance related to computer, hardware or software. It answers questions, conducts research activities, solves the problem, identifies and implements the solution.

help desk technician responsibilities:

• Provides technical assistance and support for troubleshooting and problems related to computer systems, software and hardware.
• Answer your questions in person or over the phone.
• Write a training manual.
• Computer user training.
• Keep up the daily work of the computer system.
• Reply to emails from customers seeking help.
• Ask questions to find out what caused the problem.
• Guide customers through problem solving.
• Install, modify, and repair hardware and software.
• Clean the computer.
• Run the diagnostic process to solve the problems.
• Fix technical problems with LANs, WANs and other systems.
• Create a computer for users.
• Contact customers to resolve the issue.
• Request for customer feedback using a computer.
• Run a report to find out which fall is still happening.

customer service help desk

customer service help desk job description:

Responsible for technical support and assistance related to computer, hardware or software. It answers questions, conducts research activities, solves the problem, identifies and implements the solution.

help desk responsibilities:

• Provides technical assistance and support for troubleshooting and problems related to computer systems, software and hardware.
• Answer your questions in person or over the phone.
• Write a training manual.
• Computer user training.
• Keep up the daily work of the computer system.
• Reply to emails from customers seeking help.
• Ask questions to find out what caused the problem.
• Guide customers through problem solving.
• Install, modify, and repair hardware and software.
• Clean the computer.
• Run the diagnostic process to solve the problems.
• Fix technical problems with LANs, WANs and other systems.
• Create a computer for users.
• Contact customers to resolve the issue.
• Request for customer feedback using a computer.
• Run a report to find out which fall is still happening.

it help desk roles and responsibilities

it help desk roles and responsibilities:

Responsible for technical support and assistance related to computer, hardware or software. It answers questions, conducts research activities, solves the problem, identifies and implements the solution.

Basic Responsibilities:

• Provides technical assistance and support for troubleshooting and problems related to computer systems, software and hardware.
• Answer your questions in person or over the phone.
• Write a training manual.
• Computer user training.
• Keep up the daily work of the computer system.
• Reply to emails from customers seeking help.
• Ask questions to find out what caused the problem.
• Guide customers through problem solving.
• Install, modify, and repair hardware and software.
• Clean the computer.
• Run the diagnostic process to solve the problems.
• Fix technical problems with LANs, WANs and other systems.
• Create a computer for users.
• Contact customers to resolve the issue.
• Request for customer feedback using a computer.
• Run a report to find out which fall is still happening.

what is a help desk

what is a help desk?

Responsible for technical support and assistance related to computer, hardware or software. It answers questions, conducts research activities, solves the problem, identifies and implements the solution.

Basic Responsibilities:

• Provides technical assistance and support for troubleshooting and problems related to computer systems, software and hardware.
• Answer your questions in person or over the phone.
• Write a training manual.
• Computer user training.
• Keep up the daily work of the computer system.
• Reply to emails from customers seeking help.
• Ask questions to find out what caused the problem.
• Guide customers through problem solving.
• Install, modify, and repair hardware and software.
• Clean the computer.
• Run the diagnostic process to solve the problems.
• Fix technical problems with LANs, WANs and other systems.
• Create a computer for users.
• Contact customers to resolve the issue.
• Request for customer feedback using a computer.
• Run a report to find out which fall is still happening.

help desk support specialist

help desk support specialist job description:

Responsible for technical support and assistance related to computer, hardware or software. It answers questions, conducts research activities, solves the problem, identifies and implements the solution.

help desk support specialist Responsibilities:

• Provides technical assistance and support for troubleshooting and problems related to computer systems, software and hardware.
• Answer your questions in person or over the phone.
• Write a training manual.
• Computer user training.
• Keep up the daily work of the computer system.
• Reply to emails from customers seeking help.
• Ask questions to find out what caused the problem.
• Guide customers through problem solving.
• Install, modify, and repair hardware and software.
• Clean the computer.
• Run the diagnostic process to solve the problems.
• Fix technical problems with LANs, WANs and other systems.
• Create a computer for users.
• Contact customers to resolve the issue.
• Request for customer feedback using a computer.
• Run a report to find out which fall is still happening.